Here is a list of some of the new features, enhancements and fixes that we have pushed out to all our trial accounts. Haven't signed up for a trial yet? Do it now.
New features:
Improved Search with emphasis on ticket ID, tags, end user information
Sorting tickets on Tickets view page by Last updated, ticket ID and Priority
Category filtering of tickets on Tickets view page
Enhancements:
Security fixes
Allowing users to have their installation with SSL (This is not available on the trials)
Allowing longer custom field labels
Increased limit on handling of incoming emails
Better attachment file name and file structure when Download all attachments is used
Bug Fixes:
Fix for handling non-ascii attachment file names
Custom fields fixes
Minor UI enhancements
Fix inadvertent un-assigning of ticket while performing other actions
Stay tuned for some more updates, in the coming weeks!