We’ve just completed a final round of pre-release testing of the latest Helpdesk Pilot update, Version 4.4.5. Having updated our sales & support desk, we like what we see and will be commercially rolling out Helpdesk Pilot 4.4.5 shortly.

In terms of improvements over the existing Version 4.4.0, we’re introducing a number of core help desk features and overall enhancements that we’re sure you’re going to love and appreciate.

If you’re planning on making a purchase now, rest assured that with your free 6 month Priority Support & Upgrades contract (available with every purchase of a Helpdesk Pilot license), you are eligible for a free upgrade to Version 4.4.5 as soon as it’s released.

To all our current and valued Helpdesk Pilot users, please ensure that your Priority Support & Upgrades contract is valid. You can check the validity by accessing the Priority Support portal and viewing your contract details under the “My Account” tab. If you’re not sure of your login details or have any queries, please feel free to contact us.

A lot of late nights and weekends at work have gone into ensuring that Helpdesk Pilot remains a simple, intuitive yet feature rich help desk solution. Version 4.4.5 delivers just that and we look forward to unveiling it to you.