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Get a quick overview of the benefits that Helpdesk Pilot has to offer

by Vikram Bhaskar — 23 Sep 11

On the lookout for a help desk management software and pressed for time?

We’ve put together a short presentation that highlights the key features that Helpdesk Pilot provides, along with an indication on how they could potentially fit in line with your workflows.

A minute or two is all you need to browse through this overview, for a detailed insight on Helpdesk Pilot.

Helpdesk_Pilot.pdf

If you have any specific queries with regards to requirements that you’d like to implement, feel free to get in touch with us. We’d love to chat and learn more of your needs.

 

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The Power of Helpdesk Pilot on the cloud

by Vikram Bhaskar — 14 Aug 11

Helpdesk Pilot is offered as a deployable software, that you can install and manage on your server. This is the favoured route for many businesses that prefer to have their applications managed in-house rather than have it hosted by the service provider.

If, however, you prefer a hosted help desk solution, then we invite you to consider HappyFox. 

HappyFox is essentially Helpdesk Pilot on the cloud and offers the same level of functionalities, in a hosted format. Both these products share a common development roadmap, with similar feature sets that are rolled out on a regular basis. 

Our objective is to offer two delivery channels for our help desk management software, to cater to the individual needs of your business. Whether it’s Helpdesk Pilot or HappyFox, you’re assured of a trusted and feature rich application managing your help desk operations.

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